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Case Study

Database Administration and Production Support for the Leading Financial Institution in New York State

Whom we worked with

A Leading Financial Institution in New York State. It is a Federally-chartered wholesale bank providing a reliable source of liquidity to financial institutions

Our Solution

Provided round the clock DBA Ongoing Support
Support Cloning & refresh process
Defined & Implemented complete database management strategy
Provided high performance database administration
Provided constant monitoring and maintenance
Golden Gate product support for replication

Challenges

Required high availability enterprise solution 24/7
Customer runs critical applications that can afford no downtime
To secure all the confidential / sensitive data in the databases
System downtime issues – multiple times in a day
To ensure DB’s stagnant at peak loads

Impact

Achieved over 99.99% availability ensuring almost zero downtime of operations
Substantial cost savings with several databases being supported by Sun Technologies’ offshore DBA team
Highly efficient in implementing enhancement procedures like Back up, Performance tuning, security management, Patch management etc.
Reduced Total cost of Ownership (TCO) and maximized ROI
Improved efficiency and productivity

How we helped

Provided 24X7X365 DBA Ongoing Support
Dedicated Highly skilled DBA Experts
Improved Automated Database support process
Provided Cross training on skills between the teams
Monitored dashboard 24X7
Provided both reactive and proactive models
Offered high quality database services

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