It is part of the congressionally chartered, nationwide banking system that provides credit liquidity sources for its customers engaged in mortgages.
Our Solution
We developed a customized mortgage application which supports 3rd party SaaS integrations, collect data, parses, and translates them to the downstream applications
We enabled digital accessibility that allows the bank’s customers to check their eligibility and start funding mortgages without any manual paper work
With our solution the customers can see real-time data without difficulty
We reduced the application errors significantly
We automated the entire validation and eliminated the paper-based work
We developed the application with improved transparency and scalability
Challenges
Automated report generation in scheduled time intervals
Fetching information from the company’s core team to integrate the third-party tools for real-time data analytics
Lack of information availability
Build a scalable and secure platform that could cater to massive volumes of data and offer maximum performance to handle 100+ applications per day
Manage and maintain the integrity and security of the bank’s economic data without compromising the scalability and flexibility of the portal
Build a platform that caters to an ever-increasing base of market data analyzers from across the country and automate the complete loan approval processes
Impact
Time saved up to 4-5 hours per day by automating data collection, translating, real-time analytics, and report generation
90% reduced manual work
80% improved customer experience
Customized dashboards to monitor data in real-time by the partnered banks
How we helped
We started with the design phase, in which we divided the project into three modules and performed workshops for each of them
Our objective was to build a roadmap for the modernization process and create the mortgage portfolio to automate every tedious and manual process
We developed accelerators, a value-driven architecture, and an integration platform to accelerate the process
We built a mortgage platform that is highly scalable and secured. Users could now see the market data analytics under a single dashboard and get the application processed with necessary approvals instantly
We eliminated all the paper-based works and components. The data was captured from their legacy models and loaded to the built cloud platform without any data loss
Our solution enabled the customer to decommission the legacy functions in the mortgage process and terminated the third-party license fees for overseeing the data analytics and maintaining the applications. This produced considerable cost savings for the bank
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